Universal Nindo Institute Limited - Privacy Policy
Last Updated: 08/11/2025

1. Introduction
Universal Nindo Institute Limited ("UNIL," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including French language education, holistic martial arts coaching, and applied anthropology consulting, or when you interact with our website (www.unindoinst.com) and its booking systems. By using our services, making a reservation through our Wix site, or providing your information to us, you consent to the practices described in this policy.

2. Information We Collect
2.1. Personal Information You Provide Directly:
We collect information that you voluntarily provide when you:

Make a Reservation/Inquiry: This includes your full name, email address, phone number, and for minors, a parent/guardian's name.

Complete Service Forms: For martial arts coaching, we collect health information and emergency contact details. For consulting, we may collect professional background and organizational details.

Communicate With Us: Via email, WhatsApp, or other channels.

Make a Payment: While we do not store full payment card details, our third-party payment processors (e.g., Stripe, PayPal) will collect and process your financial information.

2.2. Information Collected Automatically:
When you use our Wix website, we may automatically collect:

Device Information: Your IP address, browser type, and operating system.

Usage Data: Pages you visit, the time and date of your visits, and other diagnostic data. This is collected via cookies and similar tracking technologies.

3. How We Use Your Information
We use the information we collect for the following purposes:

To Provide and Manage Services: To process your bookings, deliver lessons and coaching sessions, and fulfill our consulting agreements.

Communication: To send you booking confirmations, reminders, updates, and responses to your inquiries.

Safety and Risk Management: For martial arts clients, to assess your fitness for participation and to contact your emergency contact if necessary.

Legal and Administrative: To comply with legal obligations, enforce our terms of service, and protect our rights.

Improvements: To analyze website usage and improve our services and user experience.

4. How We Share and Disclose Your Information
We value your trust and do not sell your personal information. We may share your data in the following limited circumstances:

With Your Consent: For purposes you have explicitly authorized.

Service Providers: We share data with trusted third parties who assist our operations, such as:

Wix.com Ltd., which hosts our website and booking forms.

Payment Processors (e.g., Stripe, PayPal) to complete your transactions.

Email Communication Platforms for sending updates.

Legal Requirements: If required to do so by law or in response to valid legal processes.

Vital Interests: To protect the safety of our clients or the public, such as sharing health information with emergency services if a medical incident occurs during a coaching session.

5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. For example, we retain:

Booking and payment records for at least 7 years for tax purposes.

Health and safety forms for martial arts clients for the duration of your engagement plus a reasonable period thereafter to manage any potential liability claims.

6. Your Data Protection Rights
Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:

Access and Correction: Request access to or correction of the personal data we hold about you.

Withdrawal of Consent: Withdraw your consent for us to use your data, noting that this may affect our ability to provide services to you.

Inquiries: Make a data protection inquiry by contacting us at the details provided below.

7. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal data. However, please note that no method of electronic transmission or storage is 100% secure.

8. International Data Transfers
As Wix's servers may be located outside of Hong Kong, your data may be transferred to and processed in other countries. We will ensure such transfers comply with applicable data protection laws and that your privacy rights are protected.

9. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: Universal Nindo Institute Limited, Email: info@unindoinst.com
Website: www.unindoinst.com